General

INTERNAL CONTENT

• Giving Salesforce Access
• Internal Article - Zendesk users only

AGENT ONLY

• IOS VPN issues

Article Templates (for KCS App)

• Template 1
• "How To" Article
• "How To" Article
• "Outage or Known Issue" Template
• "Outage or Known Issue" Template
• test 123

See all 16 articles

General FAQ

• How do I customize my Help Center?
• ZDF Digital
• Facturación
• Test a new feature
• Cómo habilitar ventanas emergentes o flash
• Acceso restringido o permisos de la plataforma "Área restringida"

See all 12 articles

FAQ 2020

• Printer Set up
• Dashboard
• Issues connecting Mobile Device to WiFi Network
• About ZenIT Network Access
• Printing on both sides of a page
• RESET PASSWORD - 2020

See all 8 articles

Announcements

• ANNOUNCEMENT : VPN Outage
• New Company Announcement - Summer 2017